Deliberate Success Workshop Series

 

"There are two causes for all misunderstandings:
1) Not saying what you mean, and
2) Not doing what you say."

Angeles Arrien


Communicating to Connect Workshop:
How to be Tough on Issues & Tender on People


Just because you are talking does not mean you are communicating. Achieving and sustaining excellence requires that leaders master the art and tools of effective communication.

Refining your speaking and listening skills remains a life-long challenge — at work and at home. In this workshop, participants will learn critical communication tools to expand their influence while connecting more effectively with others including:

  1. Courage: Speaking with Integrity
  2. Safety: Listening for understanding
  3. The 2 Kinds of Straight Talk
  4. The 2 Kinds of Lying
  5. The 3 Truths: Yours, Mine & The Truth
  6. The 4 Truth Tests
  7. Communication Traps & Tools
  8. Being Authentic, yet Sensitive
  9. Listening with Intent
  10. How to be Tough on Issues & Tender on People
  11. How to Increase Mutual Understanding

 

"Seek first to understand, then to be understood."
St. Francis of Assisi

"The hard stuff is easy. The soft stuff is hard."
Tom Peters